2-1-1 Update Flint Water Response for Wednesday, March 2, 2016

This is the daily 2-1-1 summary on the Flint Water Response for Wednesday, March 2, 2016

GENERAL INFORMATION

  • h2oflint.com is a new web site developed by Flint residents to help residents access resources, information, and services.

CALL VOLUME
Calls for Flint water assistance continue to be manageable with available staffing.

SPECIAL NEEDS/REQUESTS
Response partners have many inquiries from vendors and individuals interested in providing services in Flint.  The emergency operation center and the state ask that these inquiries be sent to flintdonations@michigan.gov. The local emergency operation center is not handling these requests.

RUMOR/SCAM CONTROL

UNRESOLVED

  • From 2/29/16: The City of Flint Water Plant can no handle water sample pick-up/drop-off for homebound residents due to increasing demand. 2-1-1 is coordinating with the Water Plant to identify another option for serving these residents and will provide updates until we confirm a solution.  In the meantime, please do not refer homebound callers to the Water Plant for assistance.  Have them call 2-1-1.
  • Related Issue: The form distributed with water testing sample bottles still states that samples must be returned to either City Hall or the Water Plant.

THIS NO LONGER CORRECT.  WATER SAMPLE BOTTLES MAY BE RETURNED TO ANY OF THE FIRE STATION WATER RESOURCE DISTRIBUTION SITES.

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